Remember when we talked about lead scoring? Well, it isn’t exactly doable without your sales team’s input. How will you know what qualifies a lead for sales without knowing if your defined SQLs are successfully sold? Your marketing and sales teams need to be aligned on the definitions and the process of moving a lead from MQL to SQL to opportunity before you even begin to capture leads.
To evaluate your user experience, sit down and browse your website as if you were a lead. Is everything where you would want it to be, if you were learning about your company for the first time? Is the navigation clear and easy to follow? If not, plan to make changes right away – or, if you want a second opinion, consider having some user experience testing done to determine where your website’s weaknesses are.
Marketing works with Sales to establish key criteria for lead segmentation and scoring. Hopefully, you have already created a comprehensive list of buyer personas and a detailed buyer journey for each persona. If not, check out these resources. Now plan how you will capture this information through landing pages and forms, using a progressive profiling approach so that conversion rates are kept high. Identify relevant pages and events that, if visited or triggered, also allow you to update lead profiles during the buyer journey. Access LinkedIn, Data.com, Hoovers and other business data sites you can use to cross-reference leads and further develop their profiles. Some of these sources can be directly integrated through HubSpot and Salesforce apps and APIs.
Once the customer clicks on your website link, the page that they land on should have everything that the customer needs. It should be visually appealing and must hook your customers. The result of a negative impact can be the customer retreating from your website and never come back. Everything from the loading time of the web page and its architecture will play a role and you must make sure to keep it simple.
Detective Wilbur O’Neal of the Raleigh, North Carolina, Police Department observed that through working with officers from other departments on cases that had crossed jurisdictional lines, he was able to build relationships within those departments, as well as in federal agencies. This improved future collaborations and aided all parties in clamping down on property crimes.
Sales leads are generated on the basis of demographic criteria such as FICO score (United States), income, age, household income, psychographic, etc. These leads are resold to multiple advertisers. Sales leads are typically followed up through phone calls by the sales force. Sales leads are commonly found in the mortgage, insurance and finance industries.