Emails cannot just be used to communicate regarding the purchase but also can be used as a tool for marketing to ensure future purchases. Gathering new sales leads is important but it is equally important to retain the previous ones. Periodically sharing your company’s new launches and offers will not only bring the old customers back but also, their network with which they can share the news.
Leads may come from various sources or activities, for example, digitally via the Internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events. A 2015 study found that 89% of respondents cited email as the most-used channel for generating leads, followed by content marketing, search engine, and finally events. A study from 2014 found that direct traffic, search engines, and web referrals were the three most popular online channels for lead generation, accounting for 93% of leads.