Telemarketing can be used very effectively in conjunction with other types of marketing. It is flexible in scope, message, and the things it can accomplish. It works especially well with direct mail because it allows you to identify prospects and reach them directly through two media. It is also an enormously effective way to keep advancing and building your relationship and gently leading your prospects to a purchasing decision … which can increase your sales results by up to twenty times. You can use telemarketing techniques to implement extensive campaigns as well as to fill in spare time by generating more business. It also gives you immediate feedback from customers and prospects as no other medium can, allowing you to find out what prospective customers want, what they like, and what they don’t like, as well as helping you qualify them.
These examples might make it seem like lead generation is pretty easy; it is not. To get people to divulge information about themselves, you should be able to articulate the value in your business solution. Plus you need to be present in channels that get you closest to your target audience. Articulating value is a broad, multi-layered topic, and it has as much to do with soft skills as it has to do with your knowledge of the business. However, there are specific channels you can tap into when it comes to lead generation, and that’s where we’re heading next.
For example, if your company offers business-grade networking systems, you may know that it takes an average of six months for an IT administrator to research solutions, seek approval, and have a final budget granted for a purchase. You would be wasting time—and probably annoying a potential customer—if you sent a "buy now!" message at the end of their first month on the list. Instead, start them off with what they’re likely to need the most: product information. Then, move into messages about special features, or anything that might convince them that your solution is the best on the market. Finally, when you’re nearing that six month mark, offer them a way to get in touch with you. Timely emails like this are a great way to give potential customers what they need exactly when they need it.
CTR is the number of clicks on your CTA button, versus the total visitors to that landing page or ad. If 1000 people visit your landing page/view your ad, and 650 people click on the CTA, your CTR is 65%. A high CTR depends on a number of factors, chief among which are the value proposition on your page/ad, your CTA’s placement, and the relevance of your content vis-à-vis your target audience.
Leads may come from various sources or activities, for example, digitally via the Internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events. A 2015 study found that 89% of respondents cited email as the most-used channel for generating leads, followed by content marketing, search engine, and finally events. A study from 2014 found that direct traffic, search engines, and web referrals were the three most popular online channels for lead generation, accounting for 93% of leads.