Agents need not be afraid to diversify with new lead sources. The internet may be chock-full of horror stories from agents who wasted time and money on paid online leads, but most don’t tell the full story. Agents should ask colleagues not only what sites they capture leads on but also their strategy for converting said leads. The bottom line is real estate will always be a people business. Agents who understand how online leads are generated and how to personalize their online buying and selling process will experience the greatest success.
ROI is probably the most important metric in lead generation. The calculation is fairly simple: it’s the profit or loss you make from investing in a lead, compared against your initial investment. Let’s say you spent $15 capturing each lead, and a lead is worth $20 to you. Your profit from a lead ($5) against your initial investment ($15) gives you an ROI of 33%.
Leads may come from various sources or activities, for example, digitally via the Internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events. A 2015 study found that 89% of respondents cited email as the most-used channel for generating leads, followed by content marketing, search engine, and finally events. A study from 2014 found that direct traffic, search engines, and web referrals were the three most popular online channels for lead generation, accounting for 93% of leads.