ToFu: Leads at the top of the funnel need awareness. They know nothing about what you offer and what domain you operate in, so you’ll need to create a conversation around both these focus points—without selling your product up front. If you sell CRMs, you attract ToFu leads by talking about how SDRs (sales development representatives) can do their job better using CRM software. Blogs, ebooks and guides are content types that work well at this stage.
Set up marketing automation workflows to categorize leads and segment them into lists using criteria established in Step #1. Use these lists to nurture leads with relevant content and personalized email communications. Also use them for targeted campaigns, segmenting leads with a certain role or title or within a certain industry or market segment.
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Using a dedicated survey tool indicates that you are making efforts to satisfy the customers. These tools are helpful in ways such as aggregating and analyzing the result of the survey and coming up with suggestions for the questions that might not cross your mind. Your survey should be based on a particular product or service and the questions must be developed around it. Make sure to ask the important ones first so that you know the answers even if the customer decided to skip the rest of the survey.
Tracking the website traffic can also help you recognize trends and patterns. For example, a particular time of the day, your website has more visitors than usual or after going through your home page, one particular web page attracts more viewers. This can also help you identify the weak spots on which you can work on to improve the website’s performance.
Before you start trying to generate more leads, make sure you know who you're trying to reach and where you might be able to find them—physically or virtually. First, identify the need or want that your product or service can address. For instance, joining your direct sales business can help a person fulfill a need for more income. Perhaps the wellness products you sell can help people meet their desire to stay healthy.
Social Networking sites are a great way to reach out to people all over the world. You can very easily track which social networking site your customers favor and use those sites to advertise your company. Some Social Networking sites go a step ahead and offer you Ad campaigns that fit your goals. You can use these Ad campaigns to gather followers, increase the number of clicks on your website or gather emails.
Social media is intended for conversations, not monologues. So rather than making it all about you and trying to get attention, make it about them: see where you can be useful and offer up advice where it is needed, without asking for anything in return. That is how you build real relationships with your leads, and your efforts will be rewarded with their loyalty.
Cost per thousand (e.g. CPM Group, Advertising.com), also known as cost per mille (CPM), uses pricing models that charge advertisers for impressions — i.e. the number of times people view an advertisement. Display advertising is commonly sold on a CPM pricing model. The problem with CPM advertising is that advertisers are charged even if the target audience does not click on (or even view) the advertisement.