How do you attract and handle leads? It's a simple question, but few of the companies we talk to have a definitive answer. More often than not, there is no process in place for generating and managing leads from first conversion through sales closing. If a process exists, it's commonly a mix of manual sorting and inefficient communications that risk losing leads and the all-important timing between a bottom-funnel request and a sales response. Here are 10 steps you should take to improve your lead generation and management process.
Remember when we talked about lead scoring? Well, it isn’t exactly doable without your sales team’s input. How will you know what qualifies a lead for sales without knowing if your defined SQLs are successfully sold? Your marketing and sales teams need to be aligned on the definitions and the process of moving a lead from MQL to SQL to opportunity before you even begin to capture leads.
There will be many events you will be attending as a representative of your company. These events can be the best way to promote your company’s services. If you are attending trade shows, put up a booth where people can come and have a hands-on personal experience with your company’s business. Going further, you can ask interested customers to enter their details on a list or card so you can get a feedback and follow up later.
There are many ways one can go to generate the best sales leads online but eventually, people are going to visit your website and therefore, it is necessary to have one. Things can become a lot easier if the people come to you rather than you seeking them out. For this to happen, your website should be the best website a user can visit, it should have the right amount of features, and it should be really easy to use and must be self-explanatory.
Notice their area code and make a comment, google the area code if you need to. “Hey, I see your area code is Dallas, is that where you are from or is that where you live?” Awesome, I have friends that live there, or, I’ve always wanted to visit, or, I was just there for a team event not too long ago” Say something that sounds natural to loosen it up a bit.
For example, let’s say your company sells curtains and curtain rods. You know a blog all about curtains is probably not going to interest anyone – but a "big picture" blog about room decorating and how your curtains improve interior spaces is likely to be a hit. Out of ideas? Create an infographic on the history of curtains, or write an entertaining article on notable curtains from historic paintings or events.
In many cases, outbound techniques can get someone to think about you even if they haven’t thought about you yet, since many of the methods you use should have more of a “wow” factor to make your company stand out. Outbound communication is often highly targeted, with a call-to-action that is very obvious. As a result, good outbound marketing can push someone through the funnel at a faster rate, assuming they are closer to being ready to buy. Inbound alone often does not drive someone to buy. Outbound gives them that extra nudge they need to drive a lead down the funnel.
Use social media. Posts asking people to join your team won't likely produce results, but if you're clever, you can use social media to generate interest in your business and possible leads. For example, if you sell weight-loss products, you can promote before and after pictures on Pinterest or Instagram. If you sell makeup, you can post tutorials on YouTube that you share across social sites.
Lead generation is still at the heart and soul of doing business and this fact applies both to online or traditional methods of generating prospects that eventually can be converted into paying customers. There are so many ways available for generating valuable leads online but making use of these time-proven and expert-recommended ways of generating leads online should put your business at the forefront of making headway and generating favorable results from your digital marketing efforts.
For example, maybe you took an online survey to learn more about how to take care of your car. If you got an email from the auto company that hosted the survey on their website about how they could help you take care of your car, it'd be far less intrusive and irrelevant than if they'd just called you out of the blue with no knowledge of whether you even care about car maintenance, right?
A card deck offer is a product description or promotion on an individual card about the size of a postcard typically placed within a pack along with 50-100 other cards. It’s a quick and enjoyable way for many busy people to “shop” through a variety of product offers, and you can normally target and send your offer to a large number of carefully selected prospective customers for less money than nearly all other direct marketing methods.
You have your day. During your day you have little gaps. Each day you fill in some gaps with a few calls here and there. You make the decision to not go to bed every day until you did 20 reach outs picking up the phone and calling a lead. The rest of the time you're doing warm market, Facebook, other meetings...whatever it is you do every day in your business. You take the 20 a Day challenge and at the end of the year, look at your result. All you did was fill in the gaps of your time with leads...calling 5200 people or so during the next year. How many people could you recruit...in a addition to what you do during your main prospecting time. How many new customers would you have?? The numbers would create the result.
Property listings on online home search sites usually contain one or more real estate professionals as a point of contact. Listing agents may want to conduct extensive research into advertising rights before choosing a site to purchase leads from. Exclusivity to leads that request more information on a listing vary depending on the site’s policy. In some cases, leads are sent round-robin to other agents that have purchased leads in a designated zip code, even if one agent is listed as the main point of contact.
Did you know that 74% of companies that weren’t exceeding revenue goals didn't know their visitor, lead, MQL, or sales opportunities numbers? How about that over 70% of companies not achieving their revenue goals generate fewer than 100 leads per month, and only 5% generate more than 2,500 leads per month? These are just a few examples of what you’ll find in the report.
Marketing Automation is now a mature marketing technique, but across businesses many of the available tools are not fully exploited. Learn how to improve your marketing across the customer lifecycle by successfully leveraging B2B and B2C marketing automation techniques. Through B2B and B2C business cases, you will learn: how to review their current marketing automation maturity, how to prioritise their future investments in the year ahead, how to map their current approach against different customer touchpoints to identify new techniques.
Attention scarcity is driving a shift from “rented attention” to “owned attention”. Historically, most marketing has been about renting attention other people have built. An example of this would be if you purchased an ad in a magazine or rented a tradeshow booth. But in the noisy, crowded market that today’s buyers live in, rented attention becomes less effective as attention becomes even scarcer. Of course, this is not an either-or proposition; you will ideally use a mix of rented vs. owned attention for your lead generation efforts to be affective.
Gone are the days that a marketer only relied on outbound techniques like trade shows, cold calling, and advertisements to get leads. Today’s buyer is in control. According to Forrester, buyers seek out three pieces of content about a vendor for every one piece sent by a marketer, and for every one piece sent by sales. Because of buyer self-education, your job as a marketer is to be heard through the noise and come up with new ways for leads to find you. To be a marketer in today’s world, you need a solid grasp of inbound in order to truly amplify your lead generation impact.
Some wildly successful businesses employ only one major method of marketing: they display and sell their wares at trade shows, exhibitions, and fairs. They realise that many serious prospects will attend these gatherings. But there is an art to successful exhibiting which, if mastered, generates immense rewards. There are few other sales forums where prospects and clients come to you and where you can meet so many of them in a single day. You can also conduct valuable research, get first hand opinions on your products and services and even collect valuable testimonials. Besides attracting new business, exhibitions can be used to introduce existing customers to additional products and services they were previously unaware of.
For Sale by Owners. “These are always a good lead source. You can source them yourself online and call them yourself or you can hire virtual assistants and I prefer both. If you’re just starting and have a limited budget, you can start by sourcing them yourself and calling them yourself. I started that way at a few hours a day three to four days a week. It will only take one deal to then have some funds to use for hiring your first virtual assistant. You can also get them via for sale by owner signs. I suggest you drive a different way to work or to where ever you’re going each time you’re out and just go through different, new neighborhoods and you’ll run into signs.”
While inbound marketing is getting a lot of buzz, a well-rounded marketing mix should include both inbound and outbound marketing strategies. Inbound works for broad lead generation activities, but outbound is good to amplify your inbound efforts, and target specific opportunities. So what exactly is outbound marketing? It’s using outbound channels to introduce your message and content to your prospects, typically through rented attention, rather than making your content and messages availableon your own properties.
These examples might make it seem like lead generation is pretty easy; it is not. To get people to divulge information about themselves, you should be able to articulate the value in your business solution. Plus you need to be present in channels that get you closest to your target audience. Articulating value is a broad, multi-layered topic, and it has as much to do with soft skills as it has to do with your knowledge of the business. However, there are specific channels you can tap into when it comes to lead generation, and that’s where we’re heading next.
That is why we actually had people order leads, and we called them. We called more than one bunch of leads as well. This at least would give us a feeling of consistency or lack of it. The MLM Lead companies we chose were highly consistent in quality of lead, and people who truly were looking for a business. It took us 7 months to complete the research on MLM leads.
Search Engine Optimization (SEO) is incorporated in the SEM. It is a process that adjusts and changes the content of the website and its architecture such that it is ranked higher in the result pages of the search engines. There are tools available online to make your website or specific web pages search engine optimized. The generation of leads depends a lot on how many people your website can reach and Search Engine Marketing is the best way to achieve that.
With the vast majority of leads failing to convert to sales, companies can’t afford to abandon prospects when they fail to become buyers. By nurturing these leads—providing them with the right information based on who and where they are in the buying process—Modern Marketers can directly improve sales success. By implementing a formal strategy for lead nurturing, instituting nurturing programs, and following the best practices outlined here, you can begin reaping the benefits of lead nurturing today. Based on the Grande Guide to Lead Nurturing.
Although lead generation no longer revolves around using the phone to identify qualified leads, that doesn’t mean the calling has stopped entirely. To engage and qualify prospective buyers, inside or outsourced teams will often still call prospects who have shown some level of interest. Sometimes they’ll call to highlight a value proposition or event as part of the lead nurturing and engagement process. In other cases, they’ll call simply to ask questions and determine interest as part of the lead qualification process.
Agents need not be afraid to diversify with new lead sources. The internet may be chock-full of horror stories from agents who wasted time and money on paid online leads, but most don’t tell the full story. Agents should ask colleagues not only what sites they capture leads on but also their strategy for converting said leads. The bottom line is real estate will always be a people business. Agents who understand how online leads are generated and how to personalize their online buying and selling process will experience the greatest success.
The quality of your prospect list is the single most important influencing factor in your marketing success because it can eliminate virtually all marketing waste. A list of well qualified prospects can be a priceless gem because if you exploit it properly it will produce tremendous amount of revenue for you from people who have a proven interest in your product or service. Thousands of properly qualified lists are readily available for virtually any marketing purpose and can give you many times more sales. These lists identify the specific businesses, key decision makers and demographic characteristics you desire, within the geographic areas you specify. You can focus only on prospects who are more likely than not your primary target audience for your product or service.
Expired Listings. “These are listings that realtors had on the Multiple Listing Service (MLS) and they didn’t sell. I personally love these because they tend to be more frustrated already, having not sold with a realtor. This will many times translate into immediate appointments opposed to the ‘for sale by owners’ that need some time typically. Where do you get expired listings? It used to be that you had to work with someone that was licensed to get them. Now there are services that offer them so it's super easy to get a constant feed of them.”
When you work with us, you are working with one of the most established firms on the internet in terms of genuine, qualified leads. You can receive leads that are from 0 to 75 hours old or go for a longer view to select leads that are between 7 and 10 days old. If you would like the best premium “aged” leads, we have leads that are 30 days or older waiting for your contact.
Use a tool. You should not be explaining everything about your opportunity or whatever it is you have to sell over the phone, point them to a video, sizzle call, event in their area, anything but you try to explain it all over the phone. You can say “The first step to see if this is even a fit for you is to watch our short overview video at ________________”
Visitor Tracking: Hotjar has a heatmap tool — a virtual tool which creates a color-coded representation of how a user navigates your site — that helps you understand what users want, care about, and do on your site. It records visitors and tells you where they spend the most time on your site. You can use it to gather information on your lead generation forms, feedback forms and surveys, and more.