Strategize follow-up: All online leads require nurturing. Even if a lead is ready to purchase a home tomorrow, they still need to get to know an agent before they invest in their services. Many systems offer instant follow-up with online leads. Few offer intelligent, behavior-based follow-up. Robust systems leverage data taken from a leads’ online home search history to craft personalized email and text messages. It’s 2018 — most consumers can differentiate a drip-email campaign from a personalized message.
To evaluate your user experience, sit down and browse your website as if you were a lead. Is everything where you would want it to be, if you were learning about your company for the first time? Is the navigation clear and easy to follow? If not, plan to make changes right away – or, if you want a second opinion, consider having some user experience testing done to determine where your website’s weaknesses are.
Sales leads are generated on the basis of demographic criteria such as FICO score (United States), income, age, household income, psychographic, etc. These leads are resold to multiple advertisers. Sales leads are typically followed up through phone calls by the sales force. Sales leads are commonly found in the mortgage, insurance and finance industries.
×