Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
The report also indicated that email can still influence consumers’ buying behavior in a world where too many information are flooding every available online channel they can have their hands on. According to the report, up to 83% of consumers will most likely spend more during their shopping or purchases if they get good information about brands, products or services through email. From this list of consumers, order were actually 44% larger while others would make online purchases 28% more often.
You have your day. During your day you have little gaps. Each day you fill in some gaps with a few calls here and there. You make the decision to not go to bed every day until you did 20 reach outs picking up the phone and calling a lead. The rest of the time you're doing warm market, Facebook, other meetings...whatever it is you do every day in your business. You take the 20 a Day challenge and at the end of the year, look at your result. All you did was fill in the gaps of your time with leads...calling 5200 people or so during the next year. How many people could you recruit...in a addition to what you do during your main prospecting time. How many new customers would you have?? The numbers would create the result.
Thanks Ray for this info about the lead company. Some time ago I purchased Todd’s script book and purchased a large group of leads from another company. After over 400 calls I realized that the company had sold my ‘exclusive’ leads, muliple times. Did I consider it a waste of time and money? No, it was a very good training opportunity for me. Most people have a job and work and can’t take time off to get a ‘telemarketer’ job. But they can get a script book and get a group of inexpensive leads and use it as a form of training on the phone. After a large no. of calls the phone can become a familiar and usable tool.
You may think direct mail is a thing of the past. But it’s still effective for targeted communications. Consider a content asset developed for high-level executives. Executives don’t usually browse the web for information. And it can be hard to get through to them via email. That means they may not come across the content you’ve developed with them in mind. This is where direct mail can prove powerful. You could send a direct mail piece to this audience to make them aware of your new, targeted content asset. Direct mail also gives you a chance to grab the attention of a hot prospect by being creative and interesting with your message and presentation.
Online lead generation is an Internet marketing term that refers to the generation of prospective consumer interest or inquiry into a business' products or services through the Internet. Leads, also known as contacts, can be generated for a variety of purposes: list building, e-newsletter list acquisition, building out reward programs, loyalty programs or for other member acquisition programs.