How do you attract and handle leads? It's a simple question, but few of the companies we talk to have a definitive answer. More often than not, there is no process in place for generating and managing leads from first conversion through sales closing. If a process exists, it's commonly a mix of manual sorting and inefficient communications that risk losing leads and the all-important timing between a bottom-funnel request and a sales response. Here are 10 steps you should take to improve your lead generation and management process.
The inbound method attracts leads using online content. You create a website, or you write a blog, and you optimize it for online search through SEO (search engine optimization) techniques. This means the content has the appropriate keywords and answers the questions your target audience is asking. When your content is easily discoverable and begins to engage your readers, they become your leads. Depending on how you interact with them from then on, they can become your customers too.
There are bound to be other non-competing businesses who have already spent years attracting and establishing relationships with the very people who are prime prospects for your own products or services. By establishing the right relationships with those ”hosts”, those customers can be yours for the asking, with the full co-operation and permission of the businesses that acquired them in the first place … and it will bring you more customers and more cash right away.
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Lead scoring is a way to qualify leads quantitatively. Using this technique, leads are assigned a numerical value (or score) to determine where they fall on the scale from “interested” to “ready for a sale”. The criteria for these actions is completely up to you, but it must be uniform across your marketing and sales department so that everyone is working on the same scale.
There are people whose job is to create a visual merchandising in shops with only one thing in mind – growing sales. They change the look of a shop window probably once a week or even more often. They basically do it to catch shoppers’ attention, often presenting the best things in the store but another reason as well. They want to convince people to enter the store itself.
Over the years, businesses have used many tools for lead management, like the rolodex, contact management software and spreadsheets. But these tools function like a system of record. Sales reps just view their leads using these tools; they don’t get context. And that’s where CRM software (customer relationship management software) fills the void. In a CRM, every lead gets their own profile. This profile contains demographic details, a chronological list of every conversation the lead has had with your business, along with all the data/documents you’ve ever shared with them. And all this is just one part of what CRM software can do.
If you have decided that your current methods of lead generation aren’t providing you with the results that you need for optimal success with your business, why not consider trying out FII-Inc and discovering what our services can offer towards the lead generation for your business? Already trusted and acclaimed by many clients, our services have helped to fill in the gaps in service that many small businesses and new business owners simply aren’t able to provide on their own. At Fll-Inc, we understand that lead generation can be a large and demanding responsibility – which is why we take care of it for you.

Gone are the days that a marketer only relied on outbound techniques like trade shows, cold calling, and advertisements to get leads. Today’s buyer is in control. According to Forrester, buyers seek out three pieces of content about a vendor for every one piece sent by a marketer, and for every one piece sent by sales.  Because of buyer self-education, your job as a marketer is to be heard through the noise and come up with new ways for leads to find you. To be a marketer in today’s world, you need a solid grasp of inbound in order to truly amplify your lead generation impact.

If you depend more on repeat business than initial sales, or if most of your sales and profits occur when customers repeat purchase from you again and again, you should be doing everything possible to motivate as many customers as you can to make their initial buying decision as quickly and easily as possible. Making it easy and irresistible for the customer to start doing business with you by adding extra incentives or by making your initial sale at breakeven or a small loss, means that you will benefit sooner rather than later from all the repeat business, the add-ons and the ancillary products and services that represent the bulk of your profits.


As we all know, live chat engages users in conversations – as a result you may not only gain additional customers but also get them to spend more time on your website. That’s one of the things when it comes to business – you need to create opportunity leads. To make it easier, we are giving you the opportunity to work on the application itself, so that you can make most out of it.
I’ve been using these leads for over 2 years now and have built large organizations. Not only are the leads of great quality but the support is excellent. I use a simple six-step process to train my team. When you have leads who are all looking to start a home-based business, this is a very simple and duplicatable process. Cal Faber Victoria B.C. Canada –
Email marketing is not dead and is definitely one of the most effective lead generation tool according to Digital Marketing experts. iContact reported that even though email is an old internet marketing tool, many still use email heavily on a daily basis as indicated in the graph below. The report states that email marketing still delivers a good deal for your investments, averaging a $44 ROI for every dollar spent if proper email marketing techniques are used and executed.
The quality of your prospect list is the single most important influencing factor in your marketing success because it can eliminate virtually all marketing waste. A list of well qualified prospects can be a priceless gem because if you exploit it properly it will produce tremendous amount of revenue for you from people who have a proven interest in your product or service. Thousands of properly qualified lists are readily available for virtually any marketing purpose and can give you many times more sales. These lists identify the specific businesses, key decision makers and demographic characteristics you desire, within the geographic areas you specify. You can focus only on prospects who are more likely than not your primary target audience for your product or service.
PPC is a popular method of generating leads because it allows you to target very specific phrases. For example, if you sell blue industrial tractors with mower attachments, you can create an ad that appears when that phrase (or a similar one) is searched. So if someone searches for "blue industrial tractor with mower attachment," chances are they’re going to see your ad and click. You may pay a few dollars for that click – but if that person goes on to become a customer, and spends a few thousand dollars, don’t you think it’s worth it?
Gone are the days that a marketer only relied on outbound techniques like trade shows, cold calling, and advertisements to get leads. Today’s buyer is in control. According to Forrester, buyers seek out three pieces of content about a vendor for every one piece sent by a marketer, and for every one piece sent by sales.  Because of buyer self-education, your job as a marketer is to be heard through the noise and come up with new ways for leads to find you. To be a marketer in today’s world, you need a solid grasp of inbound in order to truly amplify your lead generation impact.
If you depend more on repeat business than initial sales, or if most of your sales and profits occur when customers repeat purchase from you again and again, you should be doing everything possible to motivate as many customers as you can to make their initial buying decision as quickly and easily as possible. Making it easy and irresistible for the customer to start doing business with you by adding extra incentives or by making your initial sale at breakeven or a small loss, means that you will benefit sooner rather than later from all the repeat business, the add-ons and the ancillary products and services that represent the bulk of your profits.
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How do you attract and handle leads? It's a simple question, but few of the companies we talk to have a definitive answer. More often than not, there is no process in place for generating and managing leads from first conversion through sales closing. If a process exists, it's commonly a mix of manual sorting and inefficient communications that risk losing leads and the all-important timing between a bottom-funnel request and a sales response. Here are 10 steps you should take to improve your lead generation and management process.
All the necessary information about your company, its services and products must be mentioned clearly in order to make the customers fully understand your company. You can also improvise to provide a better customer experience. For example, when the customer signs up for your website, ask them a few questions about what are their needs and expectations and that way, dynamically adjusting your website to give the customers what they need.
You can have the best looking website in the world, but it won’t mean anything if no one wants to use it. User Experience (also called UX) refers to the way that website visitors search, browse, and use your website. Generally speaking, websites that have good UX convert well, and see longer on-page times with higher interaction rates. Bad UX often leads to high bounce rates and general confusion.
Webinars can actually convert the participants into potential buyers if you provide them with satisfying information and solutions. Online discussions/Webinars are the best opportunities for you to share the vision of your company with your potential customers and also know about the people on which the future of your company depends on. You will soon realize that there is a huge difference when it comes to writing about your company and actually talking about it.
By being selective with your direct mail efforts, you can invest more in the physical item you’re sending out. Plus, you can offer better discounts, coupons, or other enticements to get new leads to take the next step. Think of direct mail as your first foray into getting someone to go to your website or call you, rather than your final step in getting new clients.
Lead scoring is a way to qualify leads quantitatively. Using this technique, leads are assigned a numerical value (or score) to determine where they fall on the scale from “interested” to “ready for a sale”. The criteria for these actions is completely up to you, but it must be uniform across your marketing and sales department so that everyone is working on the same scale.
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